Choose the pages and outcomes that matter
Keep the checklist tied to real visitor tasks.
Steps, evidence & next action
Applies to: Public website pages within your authorized scope.
Before you begin: An authorized URL or page sample and a place to keep evidence.
- List your main products, services or information tasks.
- Choose the pages that should satisfy them and name the action a visitor needs to complete.
If it fails: Clarify the page purpose before commissioning more content.
Retest: Ask someone unfamiliar with the page to identify its purpose and next action.
Not applicable: Use Not applicable only when this task does not apply, and record why.
Priority URL, audience, task and desired action. Keep confidential data out of shared exports.
